Supply Chain and Finance Specialist with over a decade of experience processing complex vendor invoices, reconciling landed costs, and driving inventory accuracy. Advanced proficiency in SAP, QuickBooks, and Excel reporting models, with a proven track record of managing $6M in annual vendor spend and auditing 3,600+ invoices to safeguard ledger integrity. Proactive problem-solver skilled at analyzing freight, duty, and price variances to ensure precise product costing and audit-ready financial reporting. 

Certifications

• PMP Certified | Project Management Institute 

• Google Data Analytics Certificate – Ongoing 

Quinte Health | Operations & Supply Chain Systems Specialist (SAP) |
2025 – Present 

• Direct procurement and stock optimization for Belleville General Hospital, establishing quality control standards that safeguard frontline patient care 

• Execute daily rolling cycle counts in SAP to maintain a 99.2% inventory accuracy rate and ensure audit-ready data integrity 

• Analyze daily backorder reports to cut critical delays by 25%, coordinating with clinical teams and vendors to approve quality alternative products during shortages 

• Review 70+ urgent requisitions weekly and partner with Accounts Payable to resolve price mismatches, cutting dispute resolution times from weeks to days 

Gallagher | Project Manager & Finance Operations Manager | 2011 – 2025 

• Developed a multi-stage QA review process across project milestones, raising invoicing accuracy to 98% and eliminating client disputes 

• Built automated Excel tracking tools across 50+ active projects, reducing missed or delayed invoices from 20–30 per year to near zero 

• Created and led centralized IT escalation workflow, cutting issue resolution time by ~30% through structured triage and follow-ups 

• Led SharePoint cloud migration for 25,000+ files, establishing audit-ready naming standards and reducing document retrieval time from minutes to seconds 

Scotiabank | Quality Assurance Specialist | 2009 – 2011 

• Analyzed banking systems and diagnosed software errors to safeguard transaction accuracy and ensure regulatory compliance 

• Audited high-volume financial workflows, identifying operational gaps and enforcing quality control standards 

• Documented system defects and collaborated with technical teams to resolve core application bottlenecks 

Early Career

• Scotiabank | Response Center Analyst | 2008 – 2009: Monitored performance metrics across 600+ staff nationwide and provided Tier 1 technical troubleshooting 

• RBC Insurance | Business Specialist | 2005 - 2008: Resolved policy issues, reconciled complex records, and supported commission processing across financial workflows 

Education & Technical Skills

• Journalism Diploma | Durham College | President’s Honour Roll | Southern Ontario Newspaper Guild Award 

• ERP & Supply Chain: SAP (procurement/materials management), ServiceNow (enterprise workflow & ticketing), GHX (healthcare supply chain) 

• Project Management: Asana, Teamwork.com, Microsoft Project, Advanced Excel, SharePoint 

• Financial & Collaboration: QuickBooks (Desktop and Online), RBC Express, Microsoft 365 / Office Suite, Acrobat Pro, Microsoft Teams, Zoom